1. Q: Are you a factory or trading company?
A: We are a professional factory with 7 years experience in producing
high quality phone holder ,injection produts
sports protective equipments such as mouth guard,shin guard,elbow & knee guard, etc.
2. Q: What’s your minimum order quantity(MOQ)?
A: Our MOQ is based on product type,please kindly refer to below chart,
Product Type | MOQ(per style per color with mixed sizes) |
MMA Boxing,Fighting,American Football,Rugby Mouth guard | 100 pieces |
Phone holder | 100pieces |
3. Q: Can I put my own brand trademark/logo on the items?
A: Sure,as you wish;
4. Q: What’s the production lead time?
A: Our production lead time is 15-20 days after order confirmation;
5. Q: What’s your payment terms?
A: Our payment terms are T/T, Western Union, and paypal only for sample order;
6. Q: What’s your trade terms?
A: EX-WORK is the most frequently used terms,other terms are available as well,such as FOB,FCA,CIF etc.
7. Q: What’s your IPR policy?
A:We are always implement strict policy to protect our customers’ IPR such as design,logo,artwork,tooling,samples like ourselves
8. Q: How about the delivery?
A:This is a problem concerns quite a few customers,as to small packages,we recommend the fastest airway by DHL/UPS/FEDEX/TNT,for bulk order,seaway will be a cost effective choice when it is not urgent.
9. Q: How to ensure products quality?
A:We understand quality is the key factor affects your margin,that is why we conduct 100% QC inspection involved in the whole process of every single item from raw material,workmanship,completed product,packaging,in order to reduce any unnecessary extra cost.
10. Q: What is your post-sales services?
A:We are so proud of our products sold to every corner of the world that we will take responsibility for each and every products with quality defect.